Risk, Governance & Compliance · FinTech / Payments

RBI Audit Preparation for a Payment Aggregator

Client / Licensed payment aggregator (Series B)Location / Mumbai≤24 hrs to shortlist
The Challenge

The company had secured its PA licence 18 months prior but had neglected to build the robust internal compliance infrastructure required to maintain it. With an RBI inspection looming within the next quarter and 14 open observations from their previous internal audit, the leadership team was facing high regulatory risk and a potential threat to their operating licence.

The Approach

We conducted a rigorous gap analysis against the RBI Master Directions for Payment Aggregators. We developed a prioritised remediation roadmap that overhauled their KYC, transaction monitoring, grievance redressal, and cybersecurity controls. Each of the 14 prior audit findings was addressed, documented, and closed to ensure the company could present a clean track record to the regulator.

The Outcome

The company successfully passed its RBI inspection with zero major observations, a significant milestone in its operating history. The comprehensive compliance framework we institutionalised during the project became the company's permanent internal compliance playbook for all future regulatory interactions.

Zero major RBI observations | 14 prior audit findings closed | Compliance playbook institutionalised
Zero
Major Observations
14 of 14
Prior Findings Closed
10 weeks
Timeline
Client
Licensed payment aggregator (Series B)
Sector
FinTech / Payments
Location
Mumbai
Domain
Risk, Governance & Compliance
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