Details anonymised at client request.
Business Situation
The introduction of the Digital Personal Data Protection (DPDP) framework exposed significant gaps in the company’s understanding of how personal data was collected, processed, stored, and shared across its platform. Leadership recognised that compliance readiness required more than policy updates. The company lacked a complete view of data flows, consent mechanisms, processing activities, and third-party data dependencies across multiple product modules.
What the Consultant Did
An independent governance and compliance consultant conducted a company-wide data-discovery and compliance-readiness programme across product, engineering, legal, and operations teams. The engagement included data-flow mapping, consent-framework redesign, processing-activity documentation, cross-border data review, governance structure design, and development of incident-response procedures. Particular focus was placed on creating operational visibility and accountability around personal-data handling rather than treating compliance as a documentation exercise alone.
What Changed
The company established a centralised view of personal-data processing activities across the platform and implemented governance controls aligned with emerging DPDP requirements. Several non-essential data-collection practices were removed, consent mechanisms were redesigned, and cross-border processing arrangements were brought into compliance with internal governance standards.
Evidence, not adjectives.
The measurable changes recorded during or following the engagement.
DPDP readiness programme completed within 11 weeks
Three non-compliant data-collection processes eliminated
Cross-border data-transfer risks identified and remediated
Centralised data-governance framework established across product operations
