New Business Models · SaaS / Software

Perpetual Licence to Subscription for a B2B Software Company

Client / B2B HR software company (₹18.4 Cr perpetual licence revenue)Location / Hyderabad≤24 hrs to shortlist
The Challenge

This reflects the type of challenge our consultants are built to solve, drawn from real industry experience. Revenue was lumpy, AMC renewals were informal handshake agreements, and 3 of the previous year's 9 new customers had simply not paid their annual maintenance. The founders wanted to move to subscription but had watched two competitors attempt the same transition and stumble through 18 months of declining revenue before recovering. The board wouldn't approve without seeing the cash flow curve first.

The Approach

A transition financial model with three scenarios, high, mid, and low existing-customer conversion rates, showing the revenue recognition dip in each. Under the mid scenario, the dip was ₹2.8 Cr in months 4–8. The board approved with a ₹3 Cr bridge from existing investors. New customers from month 1: subscription only. Existing customers: offered a 15% rate lock for 24 months in exchange for conversion. The 15% incentive existed because it was real value, not because the company couldn't hold firm, the modelling had made that clear.

The Outcome

By month 14, 63% of existing customers had converted. ARR was ₹9.4 Cr against a mid-scenario plan of ₹8.7 Cr. The revenue dip in months 4–8 was ₹2.1 Cr, shallower than modelled, because two large customers converted early and with no incentive required. Two customers stayed on AMC; one has since flagged they'll evaluate alternatives at next renewal. That's being tracked.

ARR ₹9.4 Cr by month 14 (plan: ₹8.7 Cr) | 63% existing customer conversion | Revenue dip ₹2.1 Cr vs ₹2.8 Cr modelled
₹9.4 Cr (plan: ₹8.7 Cr)
ARR (Month 14)
63%
Existing Customer Conversion
₹2.1 Cr (modelled ₹2.8 Cr)
Revenue Dip vs Plan
Client
B2B HR software company (₹18.4 Cr perpetual licence revenue)
Sector
SaaS / Software
Location
Hyderabad
Domain
New Business Models
Ready to begin?

Find a New Business Models consultant.

Every case study above started with a single brief. Tell us your challenge and we'll deliver the right consultant within 24 hours.

Find a Consultant